Archive for July 2017

If an employer is found guilty, upon inspection by OSHA, of a serious violation of the federal health and safety code, and it is found that the violation is negligent rather than willful, the penalty is typically

July 30, 2017 Add Comment

If an employer is found guilty, upon inspection by OSHA, of a serious violation of the federal health and safety code, and it is found that the violation is negligent rather than willful, the penalty is typically



A. $1,000 per citation
B. $10,000 per citation
C. $10,000 or up to six months in jail
D. $10,000 and/or six months in jail





Answer: A

Most human resource professionals believe that the most effective approach to on-the-job training for managers involves

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Most human resource professionals believe that the most effective approach to on-the-job training for managers involves




A. a mix of transfers (to new geographic locations) and rotations through jobs
B. mentoring
C. vestibule training
D. coaching and counseling, coupled with a structured rotation through jobs and functions





Answer: D

Of all the relationships between performance evaluation and other personnel management activities, the most critical to understand today is the relationship between evaluation and

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Of all the relationships between performance evaluation and other personnel management activities, the most critical to understand today is the relationship between evaluation and




A. human resource research
B. equal employment
C. motivation
D. productivity





Answer: B

In the employee training process, which of the following tasks is most likely to be jointly undertaken by both the human resource manager and the operating manager?

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In the employee training process, which of the following tasks is most likely to be jointly undertaken by both the human resource manager and the operating manager?



A. Selecting the trainer
B. Developing training criteria
C. Doing the training
D. Evaluating the training






Answer: A

Advocates of hierarchical pay structures believe

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Advocates of hierarchical pay structures believe





A. equal treatment will result in more knowledgeable employees going unrewarded and unrecognized
B. all employees in an organization have an equal number of compensable factors
C. managers should by virtue of their position earn more than line workers
D. seniority should be the primary factor on which pay is based




Answer: A

In an organization with a human resources department, which of the following information is most likely to be covered by the human resources manager in orienting a new employee?

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In an organization with a human resources department, which of the following information is most likely to be covered by the human resources manager in orienting a new employee?



A. Introducing the new employee to other employees in the work unit
B. Communicating the objectives and philosophy of the organization
C. Discussing policies on performance and conduct
D. Familiarizing the employee with the physical work environment





Answer: B

The Employment Retirement Income Security Act (ERISA), as amended, limits the eligibility requirements that an employer that an employer may establish for receiving retirement benefits. Specifically, an employer is prohibited from establishing a requirement of more than ____ of service.

July 30, 2017 Add Comment

The Employment Retirement Income Security Act (ERISA), as amended, limits the eligibility requirements that an employer that an employer may establish for receiving retirement benefits. Specifically, an employer is prohibited from establishing a requirement of more than ____ of service.




A. six months
B. one year
C. 3 years
D. 5 years




Answer: B

Which of the following statements about effective leadership is generally NOT accepted by human resource management?

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Which of the following statements about effective leadership is generally NOT accepted by human resource management?




A. Employees often expect a supervisor to structure their behavior.
B. A combination of high-supportive and high-directive styles is often a successful leadership style.
C. Higher management will often set preferences regarding the leadership styles of lower-level managers and supervisors.
D. Under emergency or high-pressure situations, emphasis on personal well-being is desirable and often preferred by employees.






Answer: D

To an employee, the MAIN advantage of a flexible spending account benefit is that

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To an employee, the MAIN advantage of a flexible spending account benefit is that




A. different employees can be given different minimum spending levels, based on their needs
B. bills are paid with before-tax dollars
C. they provide extensive major medical coverage
D. money left in the account at the end of the year rolls over into the next



Answer: B

An assessment center is a multiple-selection method for obtaining personnel. Which of the following statements about assessment centers is generally FALSE?

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An assessment center is a multiple-selection method for obtaining personnel. Which of the following statements about assessment centers is generally FALSE?




A. Assessors doing the evaluation are usually a panel of line managers from the organization.
B. The centers are used mostly for selecting managers.
C. The centers make extensive use of written tests as well as performance evaluations.
D. All evaluations of applicants are performed on an individual basis.





Answer: D

Historically, the big push in the United States for increasing employee benefits occurred during _____, when there was a shortage of work and wages were controlled by the federal government.

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Historically, the big push in the United States for increasing employee benefits occurred during _____, when there was a shortage of work and wages were controlled by the federal government.




A. the recession of 1890
B. the Great Depression
C. World War II
D. the 1960s




Answer: C

In the overall union structure, intermediate union bodes are typically responsible for each of the following EXCEPT

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In the overall union structure, intermediate union bodes are typically responsible for each of the following EXCEPT



A. collecting dues from individual members
B. helping to coordinate union membership
C. joining local unions with similar goals
D. organizing discussion of issues pertaining to labor-management relationships





Answer: A

RELIABILITY in personnel selection refers to how stable or repeatable a measurement is over a variety of testing conditions. Which of the following types of reliability is determined by correlating scores from two different configurations of the same selection test?

July 30, 2017 Add Comment

RELIABILITY in personnel selection refers to how stable or repeatable a measurement is over a variety of testing conditions. Which of the following types of reliability is determined by correlating scores from two different configurations of the same selection test?




A. Interrater
B. Alternate-form
C. Criterion-related
D. Test-retest




Answer: B

Though a CLOSED SHOP organization is illegal under federal law, many modified closed shops still exist in U.S. labor. Which of the following industries is LEAST likely to operate such an organization?

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Though a CLOSED SHOP organization is illegal under federal law, many modified closed shops still exist in U.S. labor. Which of the following industries is LEAST likely to operate such an organization?



A. Maritime
B. Agriculture
C. Printing
D. Construction






Answer: B

When assessing the costs and benefits of their training and development programs, many firms rely on the consensus accounting model. According to this model, the final step in this process is

July 30, 2017 Add Comment

When assessing the costs and benefits of their training and development programs, many firms rely on the consensus accounting model. According to this model, the final step in this process is




A. determining all training cost categories
B. coding training costs
C. establishing an organization-specific definition of training
D. calculating training costs




Answer: B

Before implementing an employee training program, an organization often conducts a needs assessment first. Which of the following techniques involves the greatest potential participant involvement in the process?

July 30, 2017 Add Comment

Before implementing an employee training program, an organization often conducts a needs assessment first. Which of the following techniques involves the greatest potential participant involvement in the process?




A. Evaluation of past programs
B. Attitude surveys
C. Critical incident method
D. Performance documents




Answer: C

Which of the following recruitment practices is least likely to be reviewed by a government agency for the purpose of determining possible discrimination?

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Which of the following recruitment practices is least likely to be reviewed by a government agency for the purpose of determining possible discrimination?



A. Estimates of the firm's employment needs for the coming year
B. Statistics on the number of applicants processed by category
C. Division of responsibilities between operating managers and human resource managers
D. Recruiting advertising




Answer: C

The purpose of a pay policy line is to

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The purpose of a pay policy line is to



A. summarize the pay rates of various jobs in the labor market
B. represent an organization's pay level policy relative to what competition pays for similar jobs
C. document compliance with the Equal Pay Act
D. determine the minimum total payroll needed to maintain profit and productivity





Answer: B

In the performance evaluation process, which of the following functions is typically undertaken by the human resource manager and engineers, subject to the approval of an operating manager?

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In the performance evaluation process, which of the following functions is typically undertaken by the human resource manager and engineers, subject to the approval of an operating manager?




A. Filing the performance evaluation
B. Discussing the evaluation with the employee
C. Establishing performance standards
D. Reviewing employee performance





Answer: C

Title VII of the Civil Rights Act of 1964, as amended, prohibits discrimination based on race, color, religion, sex, or national origin in any term, condition, or privilege of employment. Each of the following types of organizations is subject to the provisions of this legislation EXCEPT

July 30, 2017 Add Comment

Title VII of the Civil Rights Act of 1964, as amended, prohibits discrimination based on race, color, religion, sex, or national origin in any term, condition, or privilege of employment. Each of the following types of organizations is subject to the provisions of this legislation EXCEPT




A. all public and private educational institutions
B. private employers of 15 or fewer people
C. joint labor-management committees for apprenticeship and training
D. all state and local governments




Answer: B

In the human resources planning process, which of the following activities is typically performed by the operating manager with input from the human resources manager?

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In the human resources planning process, which of the following activities is typically performed by the operating manager with input from the human resources manager?




A. Analysis of personnel supply
B. Strategic management decisions
C. Forecasting personnel demands
D. Job analysis




Answer: B

In human resource management, the term financial core refers to

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In human resource management, the term financial core refers to





A. the secure, low-return investments that stabilize an employee benefit plan
B. the group of employees whose performance most directly impacts a company's earnings
C. a company's primary product or service line
D. members of a union who pay dues but choose not to engage in any other union-related activity





Answer: D

According to the EEC's definitions, sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature are considered sexual harassment under each of the following conditions EXCEPT

July 30, 2017 Add Comment

According to the EEC's definitions, sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature are considered sexual harassment under each of the following conditions EXCEPT




A. submission to such conduct is, either explicitly or implicitly, a term or condition of a person's employment
B. submission to or rejection of such conduct is used as the basis for employment decisions affecting the individual
C. the advances or requests are unwelcome
D. such conduct unreasonably interferes with an individual's work or creates a hostile or offensive work environment





Answer: C

During the planning process for a project, the phase occurs after the objective has been set, in which the supervisor must decide how the objective can be achieved, is typically referred to as the ____ phase.

July 30, 2017 Add Comment

During the planning process for a project, the phase occurs after the objective has been set, in which the supervisor must decide how the objective can be achieved, is typically referred to as the ____ phase.



A. discussion
B. questioning
C. action planning
D. preplanning





Answer: C

Which of the following items of legislation is designed to ensure that handicapped people are not refused a job merely because of their handicap if the handicap does not affect their ability to do a job?

July 30, 2017 Add Comment

Which of the following items of legislation is designed to ensure that handicapped people are not refused a job merely because of their handicap if the handicap does not affect their ability to do a job?



A. Civil Rights Act of 1964
B. Rehabilitation Act
C. Americans with Disabilities Act
D. Civil Rights Act of 1991





Answer: B

Each of the following is a commonly accepted function of the collective bargaining process, EXCEPT

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Each of the following is a commonly accepted function of the collective bargaining process, EXCEPT



A. establishing a method for the settlement of disputes during the lifetime of a contract
B. administering labor agreements
C. determining the appropriate collective bargaining units among groups of workers
D. establishing and revising the rules of the workplace





Answer: C

Which of the following statements about human resources management is LEAST supported by research and field experience?

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Which of the following statements about human resources management is LEAST supported by research and field experience?



A. Human resources management should focus on quality, customer service, employee involvement, productivity, teamwork, and creating a flexible workforce.
B. The biggest challenge for human resource managers is to shift their attention from current operations to developing strategies for the future
C. Human resource management practices and policies should be left to human resource managers, so that operating managers can focus on other elements of organizational success.
D. Globalization, downsizing, and the changing demographics of the workforce are the external forces most likely to affect a company's competitiveness in the 21st century.





Answer: C

The main obstacle that top management encounters in making strategic planning decisions regarding human resources is that

July 30, 2017 Add Comment

The main obstacle that top management encounters in making strategic planning decisions regarding human resources is that



A. workers increasingly demand to be included in the process
B. all other resources are evaluated in terms of money, and in most organizations people are not
C. human resources are not as important in capital-intensive organizations
D. in some sectors, turnover rates are too high to allow accurate projections





Answer: B

Of all the possible uses for performance evaluations within an organization, which tends to be most INFREQUENTLY used?

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Of all the possible uses for performance evaluations within an organization, which tends to be most INFREQUENTLY used?




A. Helping organization to identify individual employees' strengths and weaknesses
B. Wage and salary administration
C. Promoting communication between superiors and subordinates
D. Performance feedback




Answer: C

In the field of human resources, the term central tendency refers to the

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In the field of human resources, the term central tendency refers to the



A. inclination for all workers to perform at an average level
B. most likely behavior from a group of employees in a given situation
C. inclination for an employee to remain in a static state, with no desire for advancement
D. rating of all or most of the employees in the middle of a performance scale





Answer: D

Which of the following best describes the effect of the Industrial Revolution (late 18th century) on the field of human resources management?

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Which of the following best describes the effect of the Industrial Revolution (late 18th century) on the field of human resources management?



A. Proliferation of mid-level managers
B. An increasing gap between workers and business owners
C. A shorter workday for both management and labor
D. More dangerous working conditions





Answer: B

During an employment interview, which of the following items of information can be lawfully solicited from an applicant for the purpose of disqualification?

July 30, 2017 Add Comment

During an employment interview, which of the following items of information can be lawfully solicited from an applicant for the purpose of disqualification?



A. Arrest record
B. Prior marital status
C. Military discharge status, if not result of a military conviction
D. Whether candidate has ever worked under a different name






Answer: D
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