Which of the following statements about human resources management is LEAST supported by research and field experience?
A. Human resources management should focus on quality, customer service, employee involvement, productivity, teamwork, and creating a flexible workforce.
B. The biggest challenge for human resource managers is to shift their attention from current operations to developing strategies for the future
C. Human resource management practices and policies should be left to human resource managers, so that operating managers can focus on other elements of organizational success.
D. Globalization, downsizing, and the changing demographics of the workforce are the external forces most likely to affect a company's competitiveness in the 21st century.
Answer: C
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