Roger, the manager of a car dealership, finds it impossible to train his mechanics on the details of every potential repair problem because of the increasing complexity and variety of today's automobiles. Hence, he provides them with a training program to familiarize them with the basics of engine, emission, and other types of repair, and in case of a particular problem, seek expert advice through an online computer application program. Which of the following learning approaches is being implemented by Roger?

Roger, the manager of a car dealership, finds it impossible to train his mechanics on the details of every potential repair problem because of the increasing complexity and variety of today's automobiles. Hence, he provides them with a training program to familiarize them with the basics of engine, emission, and other types of repair, and in case of a particular problem, seek expert advice through an online computer application program. Which of the following learning approaches is being implemented by Roger?

A. Electronic performance support system
B. virtual reality-based simulation program
C. e-learning simulation
D.Myers-Briggs simulation program
E. experiential modeling program


Answer: A. electronic performance support system

Which of the following is a characteristic of task analysis?

Which of the following is a characteristic of task analysis?

A. It results in an assessment of employees' readiness for training
B. It is usually conducted along with person analysis
C. It helps in determining individuals' needs for training
D. It does not require knowledge of the work environment
E. It is independent of time constraints or deadlines


Answer: B. It is usually conducted along with person analysis

Identify the profession that would typically employ interns:

Identify the profession that would typically employ interns:

A. carpenter
B. journalist
C. bricklayer
D. plumber
E. welder


Answer: B. journalist

Needs assessment usually begins with______

Needs assessment usually begins with______

A. task analysis
B. organization analysis
C. person analysis
D. competitor analysis
E. market analysis


Answer: B. organization analysis

_____ refers to a process of systematically developing training to meet specified needs.

_____ refers to a process of systematically developing training to meet specified needs.

A. simulation
B. instructional design
C. recruitment
D. role play
E. organization analysis


Answer: B. instructional design

Which of the following distinguishes an apprenticeship from an internship?

Which of the following distinguishes an apprenticeship from an internship?

A. An apprenticeship is an unstructured training method, whereas an internship is a structured training method
B. An apprenticeship is sponsored by employee union, wheres an internship is sponsored by educational institutions
C. Most apprenticeship programs take place in white color professions, whereas most internship programs occur in blue-collar jobs
D. An apprenticeship does not provide an income, whereas an internship provides an income while learning a trade
E. An apprenticeship is as on-the-job training method, whereas an internship is a classroom-based training method


Answer: B. An apprenticeship is sponsored by employee union, wheres an internship is sponsored by educational institutions

T/F: An experiential program is an example of a presentation method.

T/F: An experiential program is an example of a presentation method.

Answer: false